Home › E-Juice › Galex Air
Freemax Galex Air Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Galex Air protects the relationship when something goes wrong.
Between the factory gate and the retail shelf, returns and credit notes is where most of the value on the Galex Air is either created or lost.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Galex Air
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Galex Air |
| Brand | Freemax |
| Category | E-Juice |
| Battery | 500 mAh |
| Output range | 12-60 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Log sell through by account for the first eight weeks.
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Review the reorder point after one full selling cycle.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (131 units) | Tier 1 | 30-45 days |
| Pallet (1202 units) | Tier 2 | 14-21 days |
| Container (9201 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Galex Air defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- Freemax Galex Plus: Pod Capacity and Refilling for Distributors
- How to Source Freemax Starre Mini: Quality Control Process
- How to Source Freemax Mesh Pro 4: OEM and ODM Programs
- Freemax Maxus: Troubleshooting Guide for Distributors
- Freemax Rexa X Payment and Credit Terms Checklist 2026
- Freemax Starre Max Retail Pricing Psychology Checklist 2026