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Freemax Mesh Pro 2 Warranty and After Sales Insights 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Mesh Pro 2 line.
What follows is a practical view of warranty and after sales for the Mesh Pro 2, written for people who place repeat orders rather than one off buys.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Mesh Pro 2.
Why warranty and after sales matters on the Mesh Pro 2
A clear dead on arrival policy removes friction for retail partners.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mesh Pro 2 |
| Brand | Freemax |
| Category | E-Juice |
| Battery | 800 mAh |
| Output range | 8-40 W |
| Capacity | 6.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Mesh Pro 2.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Mesh Pro 2.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Check carton quantities against the commercial invoice line by line.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (194 units) | Tier 1 | 30-45 days |
| Pallet (1123 units) | Tier 2 | 21-30 days |
| Container (10677 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Mesh Pro 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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