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Freemax Starre 3 Returns and Credit Notes Explained
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 3 protects the relationship when something goes wrong.
Distributors reviewing their Starre 3 range usually find that returns and credit notes explains most of the variance in results between accounts.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre 3 economics actually settle.
Why returns and credit notes matters on the Starre 3
Distinguish between a defect claim and a change of mind before agreeing any action.
Consistency across batches matters more than peak performance for Starre 3, and returns and credit notes is where inconsistency first appears.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 3 |
| Brand | Freemax |
| Category | E-Juice |
| Battery | 1300 mAh |
| Output range | 10-30 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Consistency across batches matters more than peak performance for Starre 3, and returns and credit notes is where inconsistency first appears.
Checklist
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (91 units) | Tier 1 | 30-45 days |
| Pallet (1320 units) | Tier 2 | 21-30 days |
| Container (9708 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.