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How to Source Freemax Rexa 2: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
Distributors reviewing their Rexa 2 range usually find that returns and credit notes explains most of the variance in results between accounts.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | E-Juice |
| Battery | 500 mAh |
| Output range | 8-40 W |
| Capacity | 6.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa 2.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Checklist
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (164 units) | Tier 1 | 21-30 days |
| Pallet (639 units) | Tier 2 | 14-21 days |
| Container (10145 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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