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Returns and Credit Notes Guide for Freemax Maxus Pro
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Maxus Pro protects the relationship when something goes wrong.
The Maxus Pro has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Why returns and credit notes matters on the Maxus Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Maxus Pro economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Maxus Pro |
| Brand | Freemax |
| Category | E-Juice |
| Battery | 500 mAh |
| Output range | 8-60 W |
| Capacity | 4.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Maxus Pro.
Checklist
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Check carton quantities against the commercial invoice line by line.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (97 units) | Tier 1 | 30-45 days |
| Pallet (686 units) | Tier 2 | 14-21 days |
| Container (11056 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Maxus Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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